Return & Refund Policy

Return and Refund Policy for www.vilasaindia.com

 

We aim for customer satisfaction at VILASAINDIA. If you're not happy with your purchase, please review our return and refund guidelines:

 

1. Eligibility for Return: Products can be returned within 7 days of delivery if they are unused, unopened, and in their original packaging.

2. Return Process: Contact us at [support@vilasaindia.com](mailto:support@vilasaindia.com) with your order details. Once approved, we’ll provide instructions for returning the item.

3. Non-Returnable Items: Some items like personal care products may not be eligible for returns due to hygiene reasons. Please check product descriptions for details.

4. Refunds: Once your return is received and inspected, a refund will be processed within 7-10 business days. Refunds will be credited to your original payment method.

5. Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is damaged or incorrect.

 

For any issues, please contact our support team.